Q: How can I suppress notifying message from print server?
A : Windows NT/2000 or WFW print server sends notifying message. If you don't care about the lost of message from this server, Ignore option would be helpful (Option>Message Control>Ignore message from). If you don't communicate with legacy applications, e.g. WinPopUp, net send, it is recommended to uncheck option 'View>Settings>Compatibility with legacy applications'.
Q: Smart message, email address and message boxes aren't loaded. What's wrong?
A : Press CTRL-0(zero) to check the path where data files are loaded.
If user data path is specified in options, it has highest priority.
The default path is application-data-path to support respective users. If application-data-path exists, it has next priority. For backward compatibility, old one is used if data files are located in the old directory where executables are placed or which is specified as start-in in lnk file.
Q : How can I send a message to the computer turned off or unconnected to network?
A : Bassline WinPopUp is a server-client application which receives message without remote server. It is the reason why it can respond to message so quickly. But at the same time, it can't receive anything when shut down or unconnected to network. To overcome this inherent shortcoming, 'Sending email' was added. Retransmission of undelivered message via email would help you communicate even when the recipient machines are unreachable.
Q : Can I predefine groups of users?
A : Yes, you can make predefined message just by adding recipients in "Define Smart Messages". They can be invoked by specified hot-key or Smart Groups in Send Dialog. If you check "Global" for hot-key, you can open Send Dialog with predefined message without opening main dialog.
Q : How does it work with 'WinPopup' or 'net send', 'LinPopup' in Linux?
Version 3.97 or higher
is fully compatible with these legacy applications
supports sending to or receiving from user name(logon name)
Using version 3.43 classic,
You can send to or receive from WinPopUp.
Message formats are a little bit different.
LAN messenger user name doesn't appear in User List.
Some special characters other than English may not be supported.
Unable to send to NT logon name or NetWare
Q : Why messaging is slow in my machine?
A : If multiple protocols are installed(e.g. NetBEUI or IPX/SPX with TCP/IP), delivery can be delayed by several seconds. Unless it causes invisible user problem, it is highly recommended to use TCP/IP only.
Installation of WINS server will help TCP/IP only network and boost the messaging speed. Please refer to MSDN http://msdn.microsoft.com/library/periodic/period00/NetBIOS.htm
Q : Is supported terminal service or Windows XP multiple user login?
A : Windows XP supports multiple user logins (User switching). But network communication resource can't be shared by multiple instances of Bassline WinPopUp since its use should be limited to only one per machine. Only first user is served.